At Unfade Creations, we value your creativity and aim to provide a secure platform for your interactions with buyers. Please familiarize yourself with the following in-app chat policies to help create a positive and secure selling experience.

 

1. Communication Prohibition

• Sellers are strictly prohibited from sharing personal contact details such as mobile numbers, email addresses, or social media profiles within the in-app chat.

• All communications should take place only through the Unfade platform to maintain privacy and security.

 

2. Transaction Settlement

• Sellers are encouraged to settle transactions exclusively on Unfade’s platform using the designated payment methods.

• Unfade provides a secure environment for all transactions, and settling outside the app may result in limitations on seller support and actions against the seller account.

 

3. Custom Order Creation

• Sellers can offer customized solutions to buyers by utilizing the custom order feature within the in-app chat for products not listed in their store but available for customization.

• This allows sellers to offer unique solutions to buyers directly within the Unfade app.

 

4. Guidelines Compliance

• Sellers are responsible for adhering to Unfade’s community guidelines and policies.

• Any violation of the in-app chat policies may lead to account actions, including suspension or termination.

 

5. Reporting Buyer Requests

• If a buyer suggests settling transactions outside the app or engages in inappropriate behavior or communication, sellers should immediately report such incidents to Unfade at info@unfade.in.

 

6. Contact Information

For any assistance or clarifications, feel free to reach out to us at info@unfade.in. We’re here to support you in making your selling experience on Unfade enjoyable and successful.